Member Support

Empower hospitality professionals with resources, guidance, and support to enhance their growth and engagement in the hospitality tech community. This pillar is dedicated in providing our members with the essential tools and assistance they need to thrive in an ever-evolving industry.

Empower hospitality professionals with resources, guidance, and support to enhance their growth and engagement in the hospitality tech community. This pillar is dedicated in providing our members with the essential tools and assistance they need to thrive in an ever-evolving industry.

  • Vision

    Build a supportive environment for hospitality professionals.

  • Goals

    Provide comprehensive support, career development, daily task assistance, and engagement.


Key Components

1. Career and Skill Development:

Mentorship Programs:


  • Connect with experienced mentors to foster career growth.

Training and Workshops:


  • Offer skill-building sessions tailored to hospitality.

Consultancy Support:


  • Provide expert consultancy to assist with daily tasks and challenges.

2. Resource Library:

Knowledge Base:


  • Curate a central repository of articles, case studies, and best practices.

Toolkits and Templates:


  • Supply practical resources for hospitality operations.

3. Member Services:

Helpdesk and FAQs


  • Offer dedicated support for hospitality-related queries and comprehensive answers to common questions.

Newsletters and Communication:


  • Deliver regular updates on industry trends, activities, and community engagement.

4. Networking and Events:

Events and Webinars


  • Organize sessions on hospitality trends and best practices.

Online Forums:


  • Facilitate platforms for discussions and networking among peers.

5. Partnerships and Collaboration:

Industry Associations:


  • Collaborate with associations for additional resources.

Educational Institutions:


  • Partner with schools and training centers for specialized programs.

6. Continuous Improvement:

Feedback Loops and Analytics:


  • Regularly gather and act on member feedback to refine services.

7. Innovation:

Special Interest Groups:


  • Encourage focus on emerging trends and technologies in hospitality.